unfortunately , some people ignored prompts NOT to book in if signs of infection or risk of exposure to COVID – this convenient method of booking from this website has been ceased but hopefully will resume later in 2021 – the number of telephone lines were increased and due to to ongoing issues of prolonged lines being engaged , a telephone queuing system is to be installed Janaury 2021 – telephone calls take a lot longer during COVID questioning – please be considerate to staff who are attempting to assist.